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Report A Concern

To report/file a

  1. client safety event,
  2. client concern,
  3. family concern,
  4. community concern, and/or
  5. complaint/grievance,

please contact one of the following organizations below:

HopeWay

P: 980-859-2106
feedback@hopewayfoundation.org
Chief Compliance Officer
HopeWay
1717 Sharon Road West
Charlotte, North Carolina 28210

 

North Carolina Division of Health Services Regulation

P: 800-624-3004
F: 919-715-7724
Complaint Intake Unit
2711 Mail Service Center
Raleigh, North Carolina 27699

 

The Joint Commission

https://apps.jointcommission.org/QMSInternet/IncidentEntry.aspx
patientsafetyreport@jointcommission.org
Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181